Contact with Our Global Office
Our global service team is able to connect you through local language or pay a visit to you . You can easily get local support if needed.
Thank you for choosing TOPKO PRODUCT GROUP LTD! We're here to help with any questions or issues you may have.
Frequently Asked Questions
Can you provide product customization, such as custom logos, colors, and packaging?
Yes, we offer comprehensive OEM/ODM services. This includes logo branding, bespoke packaging design, and custom color selections to help you build a unique and professional brand identity.
What is your Minimum Order Quantity (MOQ)?
Our MOQ varies depending on the product category and specific customization requirements. We offer flexible solutions and are open to adjusting the MOQ to better align with your business needs and market testing.
How is your pricing structured? Do you offer bulk discounts?
We provide highly competitive factory-direct pricing. For large-scale orders, we offer tiered bulk discounts. Final pricing is adjusted based on your total order volume and the level of customization required.
What are your payment terms?
We support a variety of secure payment methods, including T/T (Telegraphic Transfer), L/C (Letter of Credit), and PayPal. Specific terms can be negotiated based on the order size and your specific requirements.
What is your standard lead time?
Our standard lead time is typically 30–45 days, depending on the order quantity and our current production schedule. For urgent requirements, we provide expedited services to ensure you meet your market deadlines.
Is your supply chain stable? Can you guarantee on-time delivery?
Absolutely. With our own manufacturing facility and a robust supply chain management system, we maintain full control over the production timeline, ensuring reliable and on-time delivery for every order.
Do your products comply with international certification standards?
Yes, our fitness equipment is fully certified with CE, RoHS, and FCC standards. We ensure all products meet the safety and environmental regulations required for seamless entry into international markets.